Last updated: November 1, 2026
This Privacy Policy explains how Grabs LLC (“Grabs US”) collects, uses, and protects personal information when you visit grabscompany.com, purchase our products, or interact with us.
1. Company Information
Grabs LLC (aka Grabs US)
EIN 39-5054905
806 S. Douglas Rd., Suite 580, Coral Gables, FL 33134 USA
2. Information We Collect
- Name, email address, phone number, and shipping address
- Payment details (processed by Stripe)
- Order history and customer service communications
- Technical information (IP address, browser, device data, cookies)
- Your email address, if you sign up for our newsletter
- If you click “Accept all” in our cookie banner: information about your visit (pages viewed, products viewed and added to cart, checkout steps and purchases), collected through Google Analytics and Meta Pixel
3. How We Use Information
We use information to:
- Process orders and payments
- Provide support and communicate about orders
- Improve our site and products
- Send marketing emails (with consent)
- Measure our website traffic and the results of our ads on Facebook and Instagram (only if you click “Accept all”)
- Comply with law and prevent fraud
4. Payment Processing
Payments are processed by Stripe. We do not store your full card number.
You can read how Stripe handles personal data in Stripe's Privacy Policy (https://stripe.com/privacy).
5. Data Sharing
We share data only with service providers acting on our behalf:
- Odoo (Odoo S.A.): our online store platform, which hosts our website, orders and customer records
- Stripe: payment processing
- SendGrid (Twilio Inc.): delivery of order emails and newsletters
- Our fulfillment partner in New Jersey and shipping carriers: delivery of your order
- Google: Google Analytics, only if you click “Accept all”
- Meta: Meta Pixel, only if you click “Accept all”
- Vimeo: our brand film, which loads only if you click “Accept all” or press play
- Marketer.com: analysis of our advertising results, based on campaign and statistics reports from Meta and Google Analytics. Our online store is not connected to Marketer.com
We do not sell or rent personal information for money.
You can opt out of advertising tracking by clicking “Reject optional” in our cookie banner, by changing your choice on our Cookie Policy page, or by contacting support@grabs.no.
6. Your Privacy Rights
Depending on your state of residence, you may have the right to:
- Access and receive a copy of your data
- Request correction or deletion
- Opt out of sale or sharing of personal data
- Limit use of sensitive information
Requests can be made at support@grabs.no
We will verify your identity before responding.
7. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect information from them.
8. Cookies and Tracking
We use essential cookies to run our store, for example your cart and checkout. Google Analytics, Meta Pixel and the Vimeo player only load if you click “Accept all” in our cookie banner. The Vimeo player also loads if you press play on the film. You can change your choice at any time on our Cookie Policy page.
Do Not Track: our website does not respond to browser Do Not Track signals. Optional tracking only runs if you click “Accept all”.
Tracking by others: if you click “Accept all”, Meta and Google may collect information about your activity on our website and on other websites over time.
9. Data Security
Our website uses encrypted connections (HTTPS), and access to our store system is password-protected.
However, no online system is completely secure.
10. Cross-Border Transfers
Our customer service is run from Norway, so your information may be accessed from Norway. Our service providers may process it in the United States, the European Union and other countries where they operate.
11. Updates to This Policy
We may update this Privacy Policy periodically.
Any changes will be posted here with a new effective date.
12. Contact
Grabs LLC
806 S. Douglas Rd., Suite 580
Coral Gables, FL 33134 USA